*How does it work?*
How does it work?
-Have fun choosing your perfect card! Once you have found the perfect card, you will input your design choice, font, and color choices, text and any special requests. Ink colors and font selections can be found by clicking the appropriate menu buttons on the left. It is not important for text to be broken down line by line as our designers will make sure your wording fits the design perfectly. Finally, just add your card to your cart! You will select the number of cards you would like to purchase on the next screen.
-Remember you will see a proof of your card before it goes to print, so don't worry about making any mistakes inputting your text. Be sure to include your email address when you check out so that we can send your proof to you as soon as possible.
-Check out, and then upload your photo(s) to us via an email if your design includes photographs. Please be sure to tell us your preference of photo finish color, sepia (antique), or black & white. If you aren't sure which will work best, we would be happy to send you several proofs to help you decide. Some of our designs look best when paired with a complimentary photo finish. We will be happy to make recommendations to assure your cards are perfect.
-Once we have received your order, you will receive a proof via email. Our proofing times change depending on the volume of orders we are processing. Usually you will receive your proof within a few days. If we are experiencing a high volume of orders, we will email you with an estimated time frame. You will never wait more than five business days to receive your proof.
-Once we have received your approval, we will begin the printing of your cards. Your order will be completed and mailed to you via USPS Priority Mail no later than five business days after we have received approval of your proof. Most USPS Priority Mail packages are delivered within three to five days to most locations.
What is a proof?
-We believe it is important to let you easily preview your card before your order goes to print. We use the information you have provided to create a custom card just for you. We then email you a file of your card. The file will appear exactly how your printed card will look. You will then either approve the card or email us with any edits or suggestions to your card.
It's been several days, but I still haven't received my proof?
-Please email us at queenbee@queenbeedesignco.com and let us know if the proof time has passed and you have not received your proof.
Can my order be expedited?
-We cannot make exceptions in our proofing schedule (as noted above.) This policy is to ensure that each order goes through our quality assurance department and is lovingly packaged and carefully shipped. We ship only to the United States and Canada. Please email us if you have any other questions.
What types of materials do you use for your cards?
-We believe that our designs are just too fine for mediocre paper! We have carefully selected very high quality papers and envelopes. Our fresh designs are printed onto beautifully embossed linen cards, while our photo cards are printed in a matte finish on high-quality Kodak photo paper by a professional photo studio.
What type of photos can I send you?
-Please send us your digital images or your printed images for us to scan. Due to copyright issues, we cannot under any instance, replicate images that were taken by a professional photographer without their written release. If we think that your images may have been taken by a professional photographer, we may contact you to request a written release.
-Email photos as attachments to the email address at the bottom of this page. Please use the highest resolution your camera allows and save in either .jpg or .tif format. Please email us with any questions.
-When sending your photos, please refer to the last four digits in your order number and include your name and address in the email.
Can you fix my photo for me?
-Yes! We automatically make minor corrections including: cropping, photo finish editing (your choice of color, black & white, or sepia), red-eye removal, etc. If your image is unsuitable for print or is not correctable, we will let you know. Dark, light, or blurry photos are most difficult to repair.
Do you require a minimum order?
-No! We recognize that each and every occasion is unique and so is the mailing list. We will be happy to create 10 birthday invitations or 100 baby announcements! It is our policy however not to allow ordering of only one or two cards in multiple design choices. If you choose to select more than one of our designs, we ask that you order a minimum of 10 of each design. We appreciate your respecting this policy.
I received my order, but there is a problem?
-Before we print your order, we wait until receiving your approval of your card. This includes all text and design elements. If there is a proofing error on your part, we will gladly reprint your order at a reduced cost to you. If the mistake is ours, we will gladly make it right! Guaranteed. Please contact us immediately and we will work with you to correct it.
What about canceled orders and refunds?
-If an order is canceled before a proof has been approved and gone to print, you will be issued a refund through PayPal. You will be charged a $5.00 fee. -Due to the nature of our customized products, we cannot offer you a refund once your order has gone to print.
How will my order be shipped?
-We have chosen the US Postal Service Priority Mail as our carrier. We love their low-cost effective shipping- and think you will too! Our shipping rate table is based on the total dollar amount of your order. Shipping rates run from $4.95 through $8.95. Most packages shipped Priority Mail will arrive in three to five days.
Total Order Amount Shipping Costs $0 to 24.99 $4.95 $25.00 to 49.99 $5.95 $50.00 to 74.99 $6.95 $75.00 to 99.99 $7.95 $100.00 up $8.95
Where is my order?
-For questions about shipping, please contact us at queenbee@queenbeedesignco.com. Once your order has shipped, you will receive a UPS tracking number.
What type of payments to you accept?
-We accept all major credit cards and e-checks through PayPal. You do NOT need a PayPal account to use your credit card to process your order. If you choose to pay with an e-check, your order will not go to print until the check has cleared.
Will my print have the Queen Bee Design logo on it?
-When we print your design on photo paper, we add a small sticker that includes our website address on the BACK of each print with our website address. When we print your design on any other paper, we print our website address on the back of your card. We do not want our logo to take away from the overall look of your cards.
Where are you located?
-Our studio is located in beautiful southern New Hampshire. We prefer to communicate via email. If this is a problem, please email us with your phone number and the best time to reach you and we will be happy to give you a buzz!
I still have a question...
-Please email us and we will be happy to get back to you! We look forward to working with you!
-Have fun choosing your perfect card! Once you have found the perfect card, you will input your design choice, font, and color choices, text and any special requests. Ink colors and font selections can be found by clicking the appropriate menu buttons on the left. It is not important for text to be broken down line by line as our designers will make sure your wording fits the design perfectly. Finally, just add your card to your cart! You will select the number of cards you would like to purchase on the next screen.
-Remember you will see a proof of your card before it goes to print, so don't worry about making any mistakes inputting your text. Be sure to include your email address when you check out so that we can send your proof to you as soon as possible.
-Check out, and then upload your photo(s) to us via an email if your design includes photographs. Please be sure to tell us your preference of photo finish color, sepia (antique), or black & white. If you aren't sure which will work best, we would be happy to send you several proofs to help you decide. Some of our designs look best when paired with a complimentary photo finish. We will be happy to make recommendations to assure your cards are perfect.
-Once we have received your order, you will receive a proof via email. Our proofing times change depending on the volume of orders we are processing. Usually you will receive your proof within a few days. If we are experiencing a high volume of orders, we will email you with an estimated time frame. You will never wait more than five business days to receive your proof.
-Once we have received your approval, we will begin the printing of your cards. Your order will be completed and mailed to you via USPS Priority Mail no later than five business days after we have received approval of your proof. Most USPS Priority Mail packages are delivered within three to five days to most locations.
What is a proof?
-We believe it is important to let you easily preview your card before your order goes to print. We use the information you have provided to create a custom card just for you. We then email you a file of your card. The file will appear exactly how your printed card will look. You will then either approve the card or email us with any edits or suggestions to your card.
It's been several days, but I still haven't received my proof?
-Please email us at queenbee@queenbeedesignco.com and let us know if the proof time has passed and you have not received your proof.
Can my order be expedited?
-We cannot make exceptions in our proofing schedule (as noted above.) This policy is to ensure that each order goes through our quality assurance department and is lovingly packaged and carefully shipped. We ship only to the United States and Canada. Please email us if you have any other questions.
What types of materials do you use for your cards?
-We believe that our designs are just too fine for mediocre paper! We have carefully selected very high quality papers and envelopes. Our fresh designs are printed onto beautifully embossed linen cards, while our photo cards are printed in a matte finish on high-quality Kodak photo paper by a professional photo studio.
What type of photos can I send you?
-Please send us your digital images or your printed images for us to scan. Due to copyright issues, we cannot under any instance, replicate images that were taken by a professional photographer without their written release. If we think that your images may have been taken by a professional photographer, we may contact you to request a written release.
-Email photos as attachments to the email address at the bottom of this page. Please use the highest resolution your camera allows and save in either .jpg or .tif format. Please email us with any questions.
-When sending your photos, please refer to the last four digits in your order number and include your name and address in the email.
Can you fix my photo for me?
-Yes! We automatically make minor corrections including: cropping, photo finish editing (your choice of color, black & white, or sepia), red-eye removal, etc. If your image is unsuitable for print or is not correctable, we will let you know. Dark, light, or blurry photos are most difficult to repair.
Do you require a minimum order?
-No! We recognize that each and every occasion is unique and so is the mailing list. We will be happy to create 10 birthday invitations or 100 baby announcements! It is our policy however not to allow ordering of only one or two cards in multiple design choices. If you choose to select more than one of our designs, we ask that you order a minimum of 10 of each design. We appreciate your respecting this policy.
I received my order, but there is a problem?
-Before we print your order, we wait until receiving your approval of your card. This includes all text and design elements. If there is a proofing error on your part, we will gladly reprint your order at a reduced cost to you. If the mistake is ours, we will gladly make it right! Guaranteed. Please contact us immediately and we will work with you to correct it.
What about canceled orders and refunds?
-If an order is canceled before a proof has been approved and gone to print, you will be issued a refund through PayPal. You will be charged a $5.00 fee. -Due to the nature of our customized products, we cannot offer you a refund once your order has gone to print.
How will my order be shipped?
-We have chosen the US Postal Service Priority Mail as our carrier. We love their low-cost effective shipping- and think you will too! Our shipping rate table is based on the total dollar amount of your order. Shipping rates run from $4.95 through $8.95. Most packages shipped Priority Mail will arrive in three to five days.
Total Order Amount Shipping Costs $0 to 24.99 $4.95 $25.00 to 49.99 $5.95 $50.00 to 74.99 $6.95 $75.00 to 99.99 $7.95 $100.00 up $8.95
Where is my order?
-For questions about shipping, please contact us at queenbee@queenbeedesignco.com. Once your order has shipped, you will receive a UPS tracking number.
What type of payments to you accept?
-We accept all major credit cards and e-checks through PayPal. You do NOT need a PayPal account to use your credit card to process your order. If you choose to pay with an e-check, your order will not go to print until the check has cleared.
Will my print have the Queen Bee Design logo on it?
-When we print your design on photo paper, we add a small sticker that includes our website address on the BACK of each print with our website address. When we print your design on any other paper, we print our website address on the back of your card. We do not want our logo to take away from the overall look of your cards.
Where are you located?
-Our studio is located in beautiful southern New Hampshire. We prefer to communicate via email. If this is a problem, please email us with your phone number and the best time to reach you and we will be happy to give you a buzz!
I still have a question...
-Please email us and we will be happy to get back to you! We look forward to working with you!
- About Us
- *How does it work?*
- Wedding Invitations
- Personalized Stationery- makes the perfect gift!
- Baby Boy Birth Announcements
- Baby Girl Birth Announcements
- Baby Shower Invitations
- Birthday & Party Invitations
- Save the Dates
- Bridal Shower Invitations
- Christening Invitations
- Moving & New Address
- *Font Selections*
- *Ink Color & Card Stock Selections*
- Gift Certificates
- What Our Customers Are Saying!
- Baby Photo Tips
- Queen Bee Apparel
- Custom Orders
- Cool Ideas & How To's
